The Family Information Directory (FIDy) contains data from many sources so it is sometimes difficult to know where to direct customer or provider enquiries about inaccurate, incomplete or missing data. Following feedback from FISs, the FIDy team has produced a ‘decision tree’ to help you identify the most appropriate place to direct enquiries.
FIDy Decision Tree v1.0 (651 kB)
There was a lot of interest in the diagram at the NAFIS conference so we hope that you will all find it useful. Note that there is quite a bit of detail in the chart so it works best if printed in colour at A3 size.